The Snowy Owl Story
Snowy Owl Sled Dog Tours, the famous forerunners in sled dog touring and racing in the Bow Valley, created the first dog sledding tours over a quarter of a century ago. With over 30 years of experience and expertise in touring, racing and conservation; we are extremely proud of our Canadian and Albertan roots and look forward to sharing our exceptional experiences with you.
Snowy Owl Sled Dog Kennel was created in 1983 by Connie and Charles Arsenault whose passion for the sport has created this family legacy. Regrettably, on October 7th, 2006, Charles Arsenault passed away unexpectedly leaving Connie and their two children Jereme (now 28 years old) and Carlin (now 26 years old) to carry on this legacy. Proudly, both Jereme and Carlin have a vested interest in the ownership and operation of Snowy Owl Sled Dog Tours Inc. With all this experience comes wonderful and exciting stories! Enjoy!
Snowy Owl Sled Dog Tours excels in its commitment to offer the most genuine dog sledding experience in the Canadian Rockies.”
Creating a Connection
“We have always upheld the high standards of real dog sledding, from the breeds we use right down to allowing our guests the amazing joy of driving their very own team of huskies! For us, Snowy Owl is our way of life, our passion and our hope is to share this with our visitors and truly demonstrate how empowering dog sledding can be says owner Connie Arsenault. “Everything we do in conducting the tour for them is viewed through that perspective.”
“Many people tell us that they have never experienced anything quite like this before. They have come for a mere adventure, but they comment time after time that it was a lot more than just that and to call it a thrill is not enough. It’s the air, the mountains, the raw beauty, the dog’s energy, and the physical and mental challenge - all a recipe for a transformation in the present, and a profound memory for the future.” says Connie.
It is said that if you spend a few hours on these alluring trails, becoming one with the dogs, and one with the wilderness, you’ll be a changed person. You can only experience it to believe it.
“The 4 -legged family of Snowy Owl Sled Dog Tours are the engines of our company. Without these incredible dogs we wouldn’t be able to take part in this amazing lifestyle! We consider our huskies colleagues and they are adored members of our big family. They have such amazing personalities (all different of course!) Each and every dog shows us so much compassion and love; they make this job worth every challenge!” mentions Carlin.
View amazing photos of Snowy Owl’s beautiful, happy sled dogs!
“We know each 4-legged family member by name and treat them as individuals, and of course, cater to their needs.” “Why does this become important for our visitors? A pampered husky is inevitably going to be a more reliable, a more enjoyable and a safer companion out on the trail.” “We have happy dogs, and it shows. We wouldn’t want it any other way”, muses Carlin, whose entire life revolves around keeping her four legged friends in good shape and eager to perform. Carlin regards her position as a vice president as the perfect opportunity to be the spokesperson for their dogs. She and Connie are working on developing an improved standard for ethical treatment for all working dogs for the dog sledding sport in Canada.
“We go to great lengths to see the dogs are given the best life possible even after retiring.” Financially it costs Snowy Owl a lot more to operate in the manner they do. For example, the cost of dog food alone for their huskies is often twice as much as other kennels of 200 or more dogs. For the Snowy Owl family it has never been about the money. For them it’s always been about two things – dedication and educating the public about the proper, honest care of these incredible working dogs, and doing it in a manner that involves the highest integrity and devotion.
The huskies of Snowy Owl Sled Dog Tours are cared for with the utmost respect and love. They receive the highest quality feed, veterinary care, grooming and housing. In this kennel the huskies always come first and their health and happiness are never compromised. The majority of guests joining Snowy Owl always comment on just how well looked after each and every four-legged team mate is. Read about their dogcare!
Like a mountain, there’s a lot below the surface
“As long as there is decent snow conditions, we will be offering guests the opportunity to “Harness their Dreams”! We employ over a dozen guides, four to five van drivers, three dog care professionals and four reservations personnel to provide the best customer care. Our entire team must undergo a significant amount of training, even though we expect them to come to us with a lot of expertise.”
The sled dog operation is huge – literally and figuratively. It takes a couple of Kennel Managers working twelve hours a day to provide for the needs of the kennel alone.
“We take great pride in everything, including the food that we serve our important guests, the authentic interpretation that we offer, and in making the visitors’ experience as perfect as it can possibly be. Our staff have to get up hours before dawn and hustle all day to achieve our highly set standards.”
“We are experts in building teams based on age, gender, personality and nationality. On any average winter day we send out over a dozen teams across a wide area of the Spray Lakes valley providing a once in a lifetime experience for our guests.
We hope to see you on our beautiful programs but until then “Happy Dreaming”…from all of us here at Snowy Owl – two legged and four!